Terms of service
Terms and Conditions
These terms and conditions (“Terms”) apply to any ordering of products, samples and/or services via any En Route Living platform, whether online or offline, by a third party who shall be referred to as the "Customer". The products, samples and/or services, are referred to as "Products" or "Services.” Except where the Parties have expressly agreed in a separate written agreement, these Terms supersede (i) all other prior agreements, written or oral, between Customer and En Route Living with respect to the subject matter of these Terms and (ii) any additional or conflicting terms contained on Customer's acknowledgment, confirmation, or similar documents. Unless otherwise specifically agreed with En Route Living, any ordering or sampling of En Route Living products is strictly personal, and any resale or redistribution of En Route Living products, with or without remuneration, consideration or bartering in any shape or form, is strictly prohibited.
2. Delivery
En Route Living will advise Customer as soon as reasonably possible if the specified delivery date cannot be met. Where a pre-order is made, En Route living will advise Customer at time of pre-order the expected date of shipping and will keep Customer updated with any changes to this.
3. Delay in supply
If En Route Living fails to deliver any Products or perform any Services, other than because of a force majeure event, Customer shall have the right to cancel all or any remaining part of the Products or Services that are delayed, without payment.
4. Changes
These Terms may be amended or modified by En Route Living. En Route Living may not modify or substitute any Product and/or Services unless En Route Living notifies Customer of such modification or substitution and Customer approves such modification or substitution in writing, and in such event, such modification or substitution shall be at En Route Living's sole expense.
5. Account creation
Customer may create an online user account with En Route. By creating an account on a En Route website, Customer agrees to abide by these Terms. Customer must be at least 18 years of age to create an account or have a parent or legal guardian create one on Customer’s behalf. To create an account, Customer is required to provide accurate and complete personal information, including full name, e-mail address, and contact details. Customer will also be asked to create a password for the account. The user account is strictly personal and any activity occurring under the account is the responsibility of Customer. Customer agrees not to use En Route websites or online services for any illegal, fraudulent, or unauthorised purposes, or to transmit any viruses, malware, or other harmful code. Any violation of these terms will result in the termination of Customer’s account without notice. En Route's privacy policy governs the use and protection of Customer’s personal account information. By creating an account on En Route's website, Customer agrees to the terms of the privacy policy. En Route reserves the right to modify the terms and conditions for user account creation at any time without notice. Continued use of En Route's websites or online services following any modifications constitutes Customer’s acceptance of the new terms.
6. Return of defective products
All defect Products supplied under these Terms, or that are more than the quantity or quantities ordered under these Terms, shall be returned to En Route, or held pending an agreement between Customer and En Route regarding their disposition, subject to En Route living's risk of loss and at En Route living's sole expense.
7. Termination
Except to the extent prohibited by applicable law, En Route Livjng (i) may cancel a purchase of Products or Services for any reason prior to shipment of the applicable Products or performance of Services by providing written notice to Customer and (ii) may immediately terminate the purchase, even after shipment, by providing written notice to Customer if Customer breaches any term or condition of these Terms or becomes insolvent or subject to any proceeding under any bankruptcy or insolvency law.
8. Data privacy
En Route Living warrants that its relevant employees and potential sub-suppliers shall comply with En Route's obligations under all and any applicable data protection regulations in relation to personal data that is processed by En Route Living while performing its obligations under these Terms.
9. Limitation of liability
To the extent permitted by law, in no event will En Route Living be liable for any lost revenues, lost profits, incidental, indirect, consequential, special, or punitive damages.
10. Severability and Non-Waiver
If any provision of these Terms shall be deemed invalid or inoperative, these Terms shall be construed with the invalid or inoperative provision deleted, and the remaining provisions will continue in full force and effect.
11. Governing law and venue
The laws of the jurisdiction of the address of the En Route Living entity selling its Products or Services under these Terms, disregarding any conflict of law rules in the jurisdiction, will govern any purchase or delivery under these Terms. The venue for any dispute related to a purchase or delivery hereunder shall be, at En Route Living's option, a court having jurisdiction over parties in the address of Customer, or any court having jurisdiction over the En Route Living entity.